FAQs

DOES EACH ASTRA ITEM HAVE A UNIQUE NAME?

Yes, each ASTRA product has an unique name which is beautifully engraved on each ASTRA piece.


HOW DO I FIND MY ASTRA STORY?

You can find the story search bar on the home page of our website. Engraved on each ASTRA is an unique name, type you story name into the search bar and discover your very own ASTRA story!


IS THE JEWELLERY WATERPROOF?

Yes all our products are 100% handmade and 100% Waterproof. We have a one year waterproof warranty on all products.


HOW DO I CARE FOR MY ASTRA JEWELLERY?

Every purchase will come with a care card. Below are our recommended care instructions:

Very gently polish the lens and metal parts using a soft cloth. If there are any stains on the lens use a damp soft cloth to remove, then polish gently.

Avoid  any chemicals and perfumes.

Avoid contact with hard and sharp surfaces.


WHAT MATERIALS DO YOU USE IN THE JEWELLERY?

Our ASTRA products vary in material. Product materials include sterling silver 925 with rhodium plating, 14K solid gold plating or stainless steel.


WHERE IS MY NEAREST ASTRA STOCKIST?

Visit our Store Location page to find your nearest ASTRA stockist here


HOW DO I BECOME A STOCKIST?

Contact us to Register your interest with us as a stockist through our website.

You can request to be listed as a Stockist on our website, through email: sales@astrajewellery.com
or call us at: +64 4 4996188


IS ASTRA JEWELLERY A NEW ZEALAND OWNED COMPANY?

Yes,  ASTRA is based in Wellington, New Zealand where all our products are designed.


HOW DO I SUBSCRIBE TO YOUR NEWSLETTER?

Simply enter your email in the space provided at the bottom of each page on the site under ‘Follow Us’. If you purchase a product you will also be automatically included on our mailing list, unless you choose to opt out.


HOW DO I UNSUBSCRIBE FROM YOUR NEWSLETTER OR EMAILS?

Simply click the ‘unsubscribe’ link at the bottom of any of our emails.

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