Terms and Conditions

 

TERMS OF USE

By visiting the ASTRA website, www.astrajewellery.com, you are accepting and consenting to be bound by the Terms and policies stated within our website.

We reserve the right, in our discretion, to update or modify the Terms of Use at any time by posting such new terms on the Site. We encourage you to review these Terms of Use whenever you use the Site.


DISCLAIMER

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. While every attempt is made to provide accurate and up-to-date information on this website, we do not accept liability for any inaccuracies, errors or omissions.

Please note that all orders are subject to availability. Although we make every effort to feature in stock items, occasionally we may sell out of these items. Where goods are temporarily or permanently out of stock, or a product is listed at an incorrect price we will contact you to arrange a replacement or a refund.

We will not accept any returns unless the item is faulty, in which case faulty procedures will be followed. There are no exchanges on ring sizes and no returns or exchanges on earrings due to hygiene standards.

Colours may vary slightly from those shown on the website.


PRIVACY POLICY

SECURITY

At ASTRA your personal online security is important to us. ASTRA has partnered with Payment Express (Direct Payment Solutions) to provide a secure payment system for our website. Payment Express is committed to data security and uses a variety of technologies and procedures to help protect personal information from unauthorised access, use or disclosure. Our website uses the industry standard security protocol Secure Sockets Layer (SSL) to store and safely transmit your personal and credit card information.

The Payment Express (Direct Payment Solutions) full privacy policy can be found here. (https://www.paymentexpress.com/privacy-policy)

USE OF PERSONAL INFORMATION

We collect personal information from visitors to our website in order to improve our service. We collect the personal details that you provide such as your name, email address, location and transaction information (SSL Protected). We process this personal information for the purpose of:

  • Providing information about products and services
  • Providing and personalising our services
  • Dealing with your enquiries and requests
  • Administering orders and accounts relating to our suppliers or customers
  • Conducting market research

DISCLOSURE

We take all reasonable steps to protect the personal information you may transmit to us. Submitted details and personal information may be disclosed in special situations only where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering with our rights, property or users.

Our Privacy Policy and our approach to privacy adheres to the New Z ealand Government’s National Privacy Principles contained within the Privacy Act. If you have a question about our Privacy Policy please contact us.


COPY RIGHT

We hold all copyright and other intellectual property rights in this Website. All content of ASTRA’s Website, including but not limited to articles, photos, moving images and graphics, is administrated by ASTRA New Zealand Creation Ltd. 108 The Terrace, Wellington New Zealand 6011.

You are allowed to produce digital and/or physical copies of the content for you own personal use. Any other production of digital or physical copies of content on ASTRA’s website is not allowed.


WEBSITE STATISTICS

We collect information about how people are using our website in order to further improve our website.
By using this website you are agreeing to the above terms.


TRAVEL STORYBOOK COMPETITION

Official Rules:

This competition is open internationally. ASTRA covers the postage to the winner.

The competition begins at 7pm New Zealand time on the time on Tuesday the 20th of June and ends on
Tuesday 7pm the 27th of June.

Terms and conditions: One winner will receive the pendant of their choice from ASTRA’s Travel Story book. The pendant will come on a 45cm chain. The prize will be up to the value of $149 USD. By entering you agree that this promotion is not sponsored, endorsed or affiliated by Facebook, and you release Facebook of any association with this contest.

One like of the post, comment of choice of item from Travel Storybook and tagging of three friends will be a considered a valid entry. Winner is selected at random via random comment generator. The winner will be notified of winning via private message, and via their comment on the competition.

Winner will be announced and notified at 12pm New Zealand time on the 28th June.

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